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Knowledge base
PlantConnect-Common
Getting Started
19
How to test DATCon
EnviroConnect connectivity checklist
Nexapp Router Configuration
getting "Oops!! Internal server error...."
Error Message : Can't load library: C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\enviroconnect\conf\LicenseDLL.dll
View all 19
RTDAS - Device connectivity n Polling
9
RTDAS Down
In PLSLog file, following error is found as: ‘Could not load the requested DLL'
Error - A fatal error occured - DAS cannot be started. Authentication failed.
RTDAS and analyzer connectivity
Unknown Exception occurred. Code - 803
View all 9
RTDAS - Server connectivity n data sending
6
Data is not reflecting on server
DATCon is unable to send data to the server even if an internet connection is available.
Device is showing communication failed
DAS and server connectivity
DATCon
View all 6
Report generation
2
Report Generation failed
Station report is not getting generated other than instantaneous time
Alarms
1
False Alarm generation
CBP
0
Flags on data
1
Data on the server is coming with "P" flag
MySQL issues
2
Getting Error No.1040 Too Many Connections
Getting 'Error Message : null'
Plant connect Device connectivity
3
The server does not allow the modification of the machine name
When two or more physical devices are connected to the same logical device and if one of them is disconnected at that time the current status of the device remains the same
Date not updating even after data is uploading to server
Widget and Dashboard
4
Future date issue - utilization bar is filled
SFactory - Large screen Display issue
Not able to view industry on TSPCB AQMS portal
Plugin name for monitoring live streaming in TSPCB UI
Email and SMS issues
3
SMS are not received after changing the SMS account
Email configurations or settings for HTTPS or HTTP.
How to change Email password if 2 step verification enabled
Device and Variable configuration issue
1
Device name changes required
DATCon
3
DATCon delaydata files upload issue through FTP server
Kernel panic error
DATCon NX RTDAS down issue
MYSQL 8 Password change
1
MySQL Password change for MySQL 8 server
EnviroConnect
Sending data to PCB servers
10
Data is not uploading on state pollution control board (PCB)
Data not updating on the aggregate/ central CPCB server/ How to get JSON logs.
zip files are not generating on tempupload folder
Data is not uploading on state server
getting "status": "Success", still data does not get reflected on SPCB server
View all 10
Remote calibration
1
Calibration
Local server issue
5
Data is uploading on Main server but on localhost showing 'err' value
Trouble shooting guide for EnviroConnect
Files are not generating in 'LocalDataExport' folder
Files are generating in 'LocalDataExport' folder but not uploading on local server
Apache Tomcat Access Error Through Browser
Enviroconnect common
28
WBPCB link generation.
Task Scheduler.
MPPCB DATA UPLOAD ISSUE WITH LINUX DAS_ Network issue.
Data come to MOD Scan but do not come to Devices.
Steps to Upload Delayed Data on Central CPCB server
View all 28
SFactory
OEE and loss analysis
4
Error while OEE configuration Device not showing
Value Resetter
Value Resetter
Add new data type in Production
Maintenance
0
HMI or PLC issue
9
In device tree, device shows the communication failed signal
HMI shows the Operation unsuccessful message .
HMI shows the Communication failed with server
HMI shows the 'DAS disconnected' message
Reason sent from HMI does not appear in machine utilization report
View all 9
Garware- FAQ
3
Interlock is on but the HMI reason screen is not popup.
Reason is submitted from HMI but interlock is still on
Sfactory is showing the status of Machine 'Idle mode' even if the same machine is running
Garware report
1
Garware Machine running hours report issue
Help Desk Software
by Freshdesk