Problem:

When the user tried to send a Downtime reason through HMI, it showed the  'DAS disconnected' message.



Reason: There are two reasons for this issue

  • 1. RTDAS or HMI power supply disconnected.
  • 2. LAN connection of HMI or RTDAS disconnected.

 

Steps to check the issue -

Check the power supply and LAN connection of RTDAS and HMI.