Error - A fatal error occured - DAS cannot be started. Authentication failed. : Ascent Intellimation Pvt Ltd

Error - A fatal error occured - DAS cannot be started. Authentication failed. Print

Modified on: Fri, 25 Jun, 2021 at 2:44 PM

Issue:

Error - A fatal error occurred - DAS cannot be started. Authentication failed. Please check Name and Password in PLSConfig.ini file.

And showing below legend in device tree .

Problem:

Name and Password in PLSConfig.ini and RTDASManagerConfig.ini file and in Site Username -password is not same.

Solution:

1. Download PLSConfig.ini and RTDASManagerConfig.ini files from server.

Site Admin > Admin Configuration > RTDAS reuest > download ini file

2. Replace the files in EnviroConeectDAS folder.

3. Restart DAS services.

Did you find it helpful? Yes No

How can we help you today?