HMI or PLC issue

In device tree, device shows the communication failed signal
Problem: In the device tree, the device shows the communication failed signal Issue analysis:      Reason - PLC or HMI is off or it goes out of the ne...
Wed, 16 Jun, 2021 at 2:43 PM
HMI shows the Operation unsuccessful message .
Problem: When the user tried to send a Downtime reason through HMI but it showing the below message 'Operation unsuccessful'.   Issue analysis...
Wed, 12 May, 2021 at 12:58 PM
HMI shows the Communication failed with server
Problem: The user tried to send a Downtime reason through HMI but it showing the below messages, 'Communication failed with the server.' Is...
Wed, 12 May, 2021 at 1:12 PM
HMI shows the 'DAS disconnected' message
Problem: When the user tried to send a Downtime reason through HMI, it showed the  'DAS disconnected' message. Reason: There are two reasons...
Wed, 16 Jun, 2021 at 2:47 PM
Reason sent from HMI does not appear in machine utilization report
Problem: Reason sent from HMI does not appear in machine utilization report   Issue analysis:   Reason: There are two possibilities for this issue 1. ...
Wed, 16 Jun, 2021 at 2:54 PM
Production count is not increasing even if PLC or HMI is connected to the server
Problem: Production count is not increasing even if PLC or HMI is connected to the server   Issue analysis:   Reason: There are three possibilities for...
Wed, 16 Jun, 2021 at 3:17 PM
Production count is not increasing even if PLC or HMI is connected to the server
Problem: Production count is not increasing even if PLC or HMI is connected to the server   Issue analysis:   Reason: There are three possibilities for...
Fri, 25 Jun, 2021 at 11:20 AM
Threshold Time For Machine interlock automatically getting reset after HMI Power Off because of this Machine Interlock Continuously on even if the machine is running.
Problem: Threshold Time For Machine interlock automatically getting reset after HMI Power Off because of this Machine Interlock Continuously on even if the...
Fri, 25 Jun, 2021 at 11:28 AM
HMI shows operation unsuccessful while save reason of downtime
You can check this issue on local PC only. 1. Check Tomcat localhost_access_log 2. Search code - 1517 (This is HMI response code) 3. Copy log an...
Wed, 29 Nov, 2023 at 5:51 PM