Problem

Data is not uploading on server


-This can happen due to below reasons:

1. DATCon to sever connectivity issue

2. Analyzer and DATCon connectivity issue


-For DATCon to sever connectivity issue

1. Check internet connectivity at customer end, ask customer to connect the same LAN cable to the PC which is connected to DATCon.


2. Check IP address using commandifconfig



    2.1- If IP is not getting assigned - Reset DATCon and reconfigure using DATCon Configuration Utility (link is below)

           https://drive.google.com/open?id=1SwmtboXFUTFE4t0sxWDvo5IMXCRu0kkl

    2.2- Once IP is assigned check internet connectivity by command: ping 8.8.8.8

          If no response then ask customer to check internet connectivity at their end. 


3. Check RTDAS.bin and RTADSManager.bin are in services using command: top

   3.1-If both are not present in services check script in RTDAS.sh file is present and content as given below:

         

#!/bin/bash

echo "RTDAS run"

cd /home/root/DATCon

nohup ./RTDASManager.bin > /dev/null&

       Give permission to RTDAS.sh using command: chmod +x RTDAS.sh and restart DATCon.

   



4. If only RTADSManager.bin is present in services then check refer 'RTDAS and server connectivity' article


5. 

   


-For analyzer and DATCon connectivity issue

1. Check data is coming on Modscan




- IP is not getting assigned/issue in internet connectivity to DATCon