ISSUE:
Conditional Alarm is not getting reset due to wrong condition.
Delete wrong conditional Alarm configured by user.
Ex:
Permissible range of variable (VOC) is 0 to 50
Conditional Alarm:
VOC value is less than 200 for periodicity 15 mins
(In this case Conditional alarm satisfy all time.)
Reason:
Relational condition is satisfies all time & alarm is continuously generating, not resting.
Solution:
Step 1: Stop Apache Tomcat.
Step 2: Go to data base Take a backup of "releationalconditionalinfo" table.
Open My Sql >>db_enviroconnect >> table >> releationalconditionalinfo >> Right click on it >> BackUp/Export >> Backup Table As SQL Dump.
Step 3: Open My Sql >>db_enviroconnect >> table >> releationalconditionalinfo >> Table Data >> All Rows
Step 4: check device by DeviceId & Change limit to "Zero". Save changes done in Data Base close.
Step 5: Delete Work folder rename log folder in below mentioned patch
C:\Program Files\Apache Software Foundation\Tomcat 7.0
Step 6: Start Tomcat.
Step 7: Delete conditional alarm on server/portal.
Go to Site Admin >> Alarms >> Conditional Alarm >> Delete